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“Encounter Group contact us annually. We make an appointment catch up with our consultant. We spend an hour together and we discuss our options etc…
They keep in touch with us and if we need to make a call to them they are always happy to help us with our enquiry.” August 26, 2021
“Easy to contact if we have a question or concern.
Will follow up until query is fully resolved.
Friendly helpful ‘nothing is too much trouble’staff” August 13, 2021
“Ease of communication” August 13, 2021
“Excellent advice and friendly service. Good to have decisions about your future you can trust.” August 13, 2021
“Make money” August 12, 2021
“All information delivered in a friendly, easy to understand manner.” August 12, 2021
“Approachable, friendly, professional and caring.” August 12, 2021
“Very efficient in helping with requests and problems” August 12, 2021
“Fantastic advise and great staff….
Oh! Not forgetting the boss ….Hi Dave!
All round team…” August 12, 2021
“I’m kept up to date with super etc.” August 12, 2021
“Always helpful, available whenever needed” August 12, 2021
“Extremely helpful when I have issues, staff very polite” August 12, 2021
“I really like how everything is explained in a way that we can understand” May 18, 2021
“Friendly people always ready to help good service.” May 17, 2021
“personal service” May 17, 2021
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